Privacy statement
Privacy Statement Hermes Apartments
Last updated: October 30, 2026
1. Who are we?
Hermes Apartments is managed by Bredius Apartments VOF, Rijksweg 141, 6325 AD Berg en Terblijt, Chamber of Commerce number 93919212.
We are responsible for the use of personal data as described in this privacy statement. Questions about this can be asked via [email protected] or 043 311 8090.
2. What data do we use?
Depending on your contact with us, we may use the following data:
Name, address, email address and phone number.
- Information about your reservation, such as the stay dates, the chosen apartment and the number of guests.
- Data that you provide to us about your wishes or requests.
- Payment and invoicing details necessary to process payments and our administration.
- Data necessary for the operation and security of our website.
For the newsletter, we use your email address and, if you fill it in, your name. We also store whether and when you have subscribed or unsubscribed.
3. What do we use your data for?
We use personal data to:
- Process and execute reservations.
- To inform you about your booking and stay and answer any questions.
- Handling payments and our administration.
- To make our website work and to secure it.
- To send you our newsletter with news and offers, if you have signed up for it.
For the reservation, we use data that is necessary to execute the agreement. For our administration, we use data that we are legally required to retain. For the newsletter, we use your data on the basis of your consent.
4. The newsletter
Signing up for the newsletter is voluntary. You will only receive the newsletter after you have signed up and confirmed your registration. We do not use your email address for the newsletter if you have not given your consent.
The newsletter is sent using Brevo. Brevo processes your data on our behalf to send the newsletter and manage subscriptions. Each newsletter includes an option to unsubscribe. You can also withdraw your consent by emailing us.
5. Who do we share data with?
We only share data when it is necessary for your reservation, our services or our legal obligations. This can be, for example, with:
MyTourist, for our website and booking system.
- The booking platform on which you made your reservation, such as Booking.com.
- A payment service provider, for the processing of payments.
Brevo, for sending the newsletter to people who have signed up for it.
These parties may only use data for the agreed service provision. We do not sell your personal data.
6. How long do we retain data?
We do not store personal data for longer than is necessary for the purpose for which we have collected it.
We retain reservation and invoicing data for as long as necessary for our administration and legal obligations.
We keep messages and questions for as long as necessary to process them.
We retain newsletter data until you unsubscribe. After that, we only retain data necessary to prevent you from receiving a newsletter again.
7. Security
We take appropriate technical and organizational measures to secure personal data. Only individuals who require the data for their work are granted access.
8. Cookies
Our website may use cookies and similar technologies for the operation, security, and improvement of the website. Which cookies are used and for what purpose depends on the website settings and your cookie preferences.
9. Your privacy rights
You can ask us to view, correct, or delete your data. You can also request to restrict the use of your data, object to certain uses, or — where applicable — request your data for transfer.
If you have given permission for the newsletter, you can revoke it at any time via the unsubscribe link in the newsletter or by emailing us. That does not change the use of your data before you unsubscribe.
You can send a request to [email protected]. You also have the right to lodge a complaint with the Personal Data Authority.
10. Changes
We may update this privacy notice when our practices change. The latest version will be posted on our website.